Downloadable Children's Product Certificates
All Luke's Toy Factory products meet or exceed all ASTM-F963 and CPSIA standards for toys sold in the USA. If you require any additional testing documentation please contact us.
Luke’s Toy Factory products are guaranteed for 1 year from date of purchase under normal and intended use and service against defective workmanship and material. If our product fails to meet our limited warranty during the 1 year warranty period, we will, at our option, replace the product free of charge, or provide you with a replacement of comparable value.
This 1 year warranty does not apply in cases of damage in transit, inadequate care or neglect, abuse, abnormal use, misuse, accidents, normal wear and tear, damage due to environmental or natural elements, failure to follow product instructions, extended immersion in water (except for normal cleaning in sink only- no dishwasher cleaning), improper storage or maintenance of the products, or improper service or causes not arising out of defects in materials and workmanship.
Please Contact James Barber for all questions about this warranty:
Returns and Refund Policy:
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
Luke's Toy Factory
128 East Liberty Street
Danbury, CT 06810